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Promantek Customers
Our Customers
Promantek is a global performance management company providing professional management software and
consulting services to organizations in 20 countries across more than 50 industries.
| Federal, State, County, City Governments | Security Firms |
| Law Enforcement and Corrections Agencies | Telecommunication Companies |
| Major Newspapers and Media Companies | Manufacturing Companies |
| Banks and Financial Institutions | Oil and Mineral Firms |
| Insurance Companies | Transportation Companies |
| Wealth Advisors | Export Companies |
| Credit Unions | Call Centers & Customer Service |
| CPA Firms | Process Control |
| Law Firms | Architectural Engineering Firms |
| Advertising Companies | Environmental Construction |
| Brand Experience and Identity Companies | Commercial Construction |
| Management Consultants | Home Builders |
| Higher Education | Construction Suppliers |
| Life Sciences | Engineering and Consulting |
| Health Sciences | Environmental Support |
| Hospitals and Medical Institutions | Retail Supermarkets |
| Pharmaceutical Companies | Retail Furniture Stores |
| Medical Suppliers | Resorts and Casinos |
| Primary Care Associations | Hospitality and Hotels |
| Veterinary Practices | Religious Organizations and Churches |
| Non-Profit Organizations | Foundations |
| Medical Billing and Practice Management | Fashion Salons |
| High Technology | Global eCommerce Companies |
| Electronic Instrumentation | Software Development |
| Information Technology | Research Firms |
Molyneaux Insurance
We provide quality products, professional advice and outstanding service which will, in turn, perpetuate the stability and growth of Molyneaux Insurance, our employees and the companies we represent.
Anne Molyneaux, Chief Financial Officer
"Our staff appreciates being able to easily update their accomplishments as they happen. They simply login to TrakStar - add a performance note and they are done. When they complete the appraisal they are reminded of the important accomplishment throughout the year and so is their supervisor. We recently switched to conducting reviews on anniversary date. TrakStar makes it very easy to log in all the employees so we receive automatic reminders when their review dates are approaching."
Jewish Federation of Greater Seattle
The Jewish Federation of Greater Seattle works to ensure a vibrant Jewish community that is connected locally, in Israel and worldwide.
Nancy Geiger, Vice President of Finance & Administration
"We have been using the TrakStar for two review cycles and can genuinely say that the product has been a great tool for our non-profit agency. Starting with the performance measures included in the TrakStar, we've been able to easily and efficiently customize evaluation criteria for our staff and our environment. The product is incredibly intuitive, and the learning curve for both managers and staff was nearly non-existent. I would highly recommend the product."
Waitaki District Council
The Waitaki District lies in North Otago, in the South Island of New Zealand. The district incorporates the Ahuriri/Corriedale and Waihemo wards. The district reaches inland from the Waitaki River mouth, up the Waitaki River Valley, through Ohau to the top of the Ahuriri River Valley. It extends south down the east coast beyond Palmerston to Flag Swamp.
Maree Thompson, HR Manager
"Waitaki District Council took a leap of faith when they acquired the TrakStar performance review system on my recommendation three years ago. I had looked at a few alternative systems and TrakStar was the closest fit to our existing paper-based system and provided a few additional features that enhanced the performance review experience for staff and managers. For me personally the investment was worth the saving in paper-shuffling of the old system alone! Managers and staff have adapted to the electronic system well and have expressed their appreciation of how easy the system is to use. We especially like the 'notes' feature which allows everyone to record progress during the year."
Lincoln County Sheriff's Office
Lincoln County, Wyoming - serving the needs of our community.
Brian G. Andrews, Lieutenant
"TrakStar is working great, it has helped the Sheriffs Office keep track of all the things going on with the employees. It has been a great tool for our department."
Fastrans Logistics
FASTRANS Logistics offers a full service of integrated solutions that enables you to control and systematically track each step of the supply chain process - with little or no additional capital investment.
Pat Redszus, President
"TrakStar has helped our managers do a better job of communicating expectations to employees and coaching them to improve overall company performance. Employees are more involved in our company goals and have a greater understanding of how they can contribute for further expansion."
Infinisource Benefits Solved
While our name is often synonymous with COBRA administration, that's just part of
what we do. Today we provide practical, yet innovative, benefits solutions designed to save employers money, keep employees informed and satisfied, and most importantly, make your job easier! COBRA Administration, Health Savings Accounts, HIPPA Compliance, FSA& HRA Administration, Enrollment & Eligibility, Agency Resources, Seminars
Cheryl Moore, Human Resource Manager
"I am as impressed with the system now as I was at the demo. I describe this product as a "See Spot Run application. The easier the better...."
"We have come such a long way this last year with TrakStar. There are no words. Here's a nice statistic for you. With the help of TrakStar and our new EDS program we had a 97% increase in 2006 in the number of employees who received a "Fully Meets" or better! WOW!"
"Regarding improving overall customer satisfaction, I can't imagine how Promantek could do better."
"With the paper forms we used previously, employees were really not vested in their own appraisals (or futures). With TrakStar, they know in advance what they will be reviewed on and how it ties in the Organizations Strategic Vision. What a concept."
"The old system was just a "check box" system that did not even list what the performance definitions were. It was simply human nature that people just checked all the boxes down the middle. We also tie TrakStar into our Way To Go program. We've created an Outlook form where employees can email each other to give them a Way to Go for doing something for them or going above and beyond. When employees get those, they copy and paste them into their notes. They also copy and paste client emails in their notes. It's going very well."
"We have saved hours per day; all performance notes made during the year are easily accessible; don't have to dig through files that may be incomplete."
Food Export Association of the Midwest USA
Food Export Association offers a variety of programs and services to help exporters of midwestern food and agricultural products begin or expand their international sales. Please visit our website for a list of our services.
Robert Lowe, CPA, Financial Manger
"Promantek, Inc. has been invaluable in improving the quality and standardization of our review process. The web-based, cost-effective solution provided by TrakStar was exactly what we were looking for. We also appreciate the responsiveness and expertise of the staff whenever we have needed their services."
Beneficial Financial Group
Beneficial Financial Group is a values-driven company committed to operating with high standards of performance. Since its creation nearly a century ago, Beneficial Financial Group has cultivated a reputation as one of the nation's strongest insurers. Our Company ranks among the nation's top 100 life insurance companies in both assets and insurance in force.
Linda Connors, Human Resource Manager
"Our consultant was friendly and proactive, providing many assurances and always getting back with the needed details and support. Help requests are returned with minutes; never more than overnight. Very impressed with both initial and resolution response times."
"Our overwhelming feedback is that once in the system, it's very intuitive and users can explore without issue."
"We liked knowing that the company was of a size that our concerns would be handled quickly and our suggestions/refinements would be taken seriously."
"Our managers and employees really like TrakStar's ease of use. We've received many compliments on the system."
Valley View Hospital
Valley View Hospital named one of Nation's Top 100 Hospitals by Solucient®. We are a community-owned hospital located in Glenwood Springs, Colorado. From its inception in 1955, we have been committed to providing high quality health care to the residents of Garfield, Eagle, and Pitkin Counties, in Colorado. Our Medical Staff including 730 employees with 80 physicians represent more than 20 specialties. Our facility is a fully licensed 80-bed full-services hospital our mission is a healthy community, one person at a time. Our vision is to be the regional leader for excellence.
Patty Yount, Director of Staff Development
"We have been extremely pleased with the TrakStar product and outstanding support we receive."
Rust Communications
Rust Communications operates the Southeast Missourian Newspaper in Cape Girardeau along with interests in more than 100 other newspapers in the Midwest.
Kim McDowell, Executive Assistant to the Presidents and HR Manager
"One of the best dividends of TrakStar is that employees are empowered to be a part of the process. Our managers like the web-based operation that can be accessed from their home or office. They like the ability to weight each job criteria so the scoring is meaningful. Our employees look at TrakStar as being a fair and accurate appraisal. Upper management likes the reports that show how each department is performing."
RadPharm
RadPharm is a leading imaging core lab, managing the complete imaging segment of clinical trials for the global pharmaceutical, biotechnology and medical device industries. With greater than 15 years experience supporting over 300 clinical trials, across 60 countries and 5,000 unique sites, RadPharm's vast expertise spans early stage through phase IV studies and all major therapeutic areas. In addition to having a specialty in oncology trials, we also possess deep experience with cardiovascular, musculoskeletal, CNS, diagnostic contrast imaging agents and medical device studies.
Kristy Catalofomo, Human Resource Generalist
"We are more than pleased with the services provided by Promantek. We have worked directly with our Account Executive on numerous occasions. His services and trouble shooting skills are top-notch and we have been very happy with the work he and Promantek have done for us. By far the biggest task they worked on was the launch of TrakStar for our company. Our Account Executive took the time needed to work with us directly in setting up our 100+ job descriptions online and helping us prepare for training which was only weeks away. Our Account Executive also came to our company and provided excellent training to over 300 employees."
"TrakStar is now used company wide and has been received excellently by everyone. Its ease of use is unsurpassed in performance appraisals. We would highly recommend TrakStar and Promantek to any company."
City of Fayetteville, GA
The City of Fayetteville was incorporated and made county seat of Fayette County on December 20, 1823. It was named in honor of the Marquis de Lafayette of France who fought against England in the American Revolution. The city's courthouse, built in 1825, is the oldest in Georgia and listed on the National Register of Historic Places.
Brenda Hall, Human Resource Manager
"As a HR professional I have seen several performance appraisals forms in my many years of experience. These performance appraisals have had little value and were meaningless to employees. Employees viewed them as a waste of time. We recently purchased TrakStar from Promantek. This performance appraisal system has really met our needs. The managers are able to keep notes on the employees throughout the year. The employees are able to have input from the self-appraisal. The program allows for the manager to set goals and objectives for their employees. The manager is then able to meet with the employee and discuss a true evaluation of their performance. We love being innovative and on the leading edge of an performance appraisal system that not only shows the employee that we care about doing it right but we want to do everything possible to help the employee have a complete understanding of their performance which will help them grow and develop as individuals thus giving us greater returns on our investment."
Coaxis, Inc.
Coaxis is a vertical-market, software-development and management company. Coaxis partners with customers to enhance their success by delivering innovative solutions and services that meet today's most demanding business challenges. Insight Distribution Software is an enterprise IT solution for the beverage distribution industry. Viewpoint Construction Software is an information-management solution to the commercial construction market. Coaxis Business Forms provides custom business-forms with the quality product and dependable service needed to make their businesses as productive as possible.
Mary Carvour Director, Human Resources
"TrakStar's ability to foster objective setting that aligns with strategic goals has allowed us for the first time to accomplish performance planning that is strategically aligned across the company. This is a significant achievement that we expect will result in improved performance in every area of the organization."
Ada County Sheriff
In partnership with our communities, we uphold the law fairly and firmly, prevent crime and provide quality criminal justice service. Ada County is the largest county in the Idaho (by population).
Nancy Lane, Human Resource Manager
"Our managers have found that the "Compare Scores" feature has been a great feature to dialogue about differences in how employees and their managers at times differently perceive performance. Our HR team appreciates the responsive support!"
Quadrem International Ltd.
Today, Quadrem is the Global eMarketplace - a transaction delivery network that connects more than 47,000 suppliers and 700 buyers; handles more than $13 billion in order throughput annually; and grows transactions at a cumulative rate of 21 percent per month. Quadrem's membership includes Global 1000 buyers and suppliers from a variety of industries, as well as suppliers of all sizes located in metropolitan, rural and developing regions around the world. Quadrem's global offices provide expertise spanning technology, procurement processes and the change management that accompanies e-procurement initiatives. Offices include Africa, Asia, Australia, Europe, Middle East, North America, South America East, and South America West, United States.
Cathy Weathers Vice President, Human Resources
"With employees located in 11 different countries, I had a big challenge in getting performance evaluations completed on a timely basis. Promantek was able to step in with TrakStar to provide the solution to my problems. I have been very pleased with the both the product and the people at Promantek. They were willing to put in the extra time to get Quadrem up and running in a very short period of time. And, all completed evaluations in a very timely manner. You can't beat the value of the product. Very nicely done!"
Knoxville News Sentinel
Knoxville's largest daily newspaper, The Knoxville News-Sentinel, is noted for its coverage of issues and events in eastern Tennessee, as well as the rest of the state. Whether the news involves state government, Wall Street, or developments in the Middle East, THE KNOXVILLE NEWS-SENTINEL can be relied upon for through, up-to-the-minute reports.
Debi Welch, HR and Organizational Development Director Manager
"Trakstar has been a great tool for us, our employees and more importantly our leaders. For the first time we have real time real data and the ability to sort, analyze and use the data to help us coach and develop our managers and our workforce. Having the ability to export data for use in our merit pay planning and skill gap analysis for training and development purposes has allowed us to take our workforce to the next level."
"The first year we were able to review the data to determine our overall performance - where our workforce fits in the bell shaped curve. This allowed us to determine our merit pay increases for the different levels of performance. It also provided us with the information to have the hard conversations around the variation in our manager's definition of what good and great look like. We were also able to identify our potential watch list of high performers. From these discussions we were able to develop performance management training for our workforce to enhance our use of the competencies and rating system."
"For new employees having the ability to provide them with a plan and specific goals in the first week of their employment is a huge enhancement and provides a roadmap for success."
Labtronics, Inc.
We interface software that connects to electronic laboratory equipment, automating many testing operations. The company serves equipment manufacturers and software developers in Europe and North America from offices in Canada and the Netherlands. Accelerated Technology Laboratories, Applied Biosystems, Beckman Coulter, Honeywell, Dionex, and Agilent Technologies use Labtronics' instrument and CDS interfacing software.
Brandy Douglas, Human Resource Manager
"All my questions were answered and then some. It is great to have follow-up calls from our consultant as well - makes me feel like we are more than just a customer whose renewal will be coming up soon."
"The appraisals are now being completed on time. Employees and mangers know when they are coming and the quality of them has improved - being that more feedback is provided and employees can voice their opinion using the self appraisals, something we did not have in place before."
Christian Health Care Center
CHCC is a non-profit organization open to anyone regardless of race, sex, or religion - provides a continuum of high-quality, family-centered elder-care and mental-health services in a compassionate and loving environment consistent with the Christian principles on which the institution was founded. Elder-care services include Heritage Manor, a 252-bed nursing home; Southgate, a special-care, 40-bed, inpatient nursing facility offering behavioral-management treatment; The Longview, an 80-unit assisted-living facility; Christian Health Care Adult Day Services of Wayne and Wyckoff; Hillcrest Residence, a 39-bed residence for independent seniors; and Evergreen Court, a complex of 40 apartments for independent seniors. Mental-health services include Ramapo Ridge Psychiatric Hospital, a full-service, 58-bed inpatient hospital for adult and geriatric patients, and its outpatient mental-health service, Christian Health Care Counseling Center; Ramapo Ridge Partial Program, a voluntary, short-term outpatient service; and Pathways, a partial-hospitalization program to treat adults who experience both a developmental disability and a co-existing psychiatric disorder.
Jennifer Vitrano, Patients Access Management Manager
"TrakStar has allowed Christian Health Care Center to transform an antiquated paper-based performance evaluation tool into an efficient and reliable on-line system. Our ability to meet organizational objectives has been greatly enhanced by linking performance standards to employee goals. TrakStar has helped us bring our on-time completion to near 100%. Most importantly, when leaders are spending less time with paperwork, we are able to focus our attention on the business on providing top-notch patient care. And that increases satisfaction across the board."
SynCardia
SynCardia Systems develops biomechanical cardiac replacement and assist devices. Its CardioWest™ temporary Total Artificial Heart is designed for severely ill patients with end-stage congestive heart failure. The device serves as an in-hospital bridge-to-transplantation for patients at imminent risk of death.
Jenny Watkins, Human Resource Manage
"Our support has been excellent."
"Ease of use was one of the most important criteria when selecting Promantek. Users can be trained easily and quickly and complete their tasks with little instruction or time."
"TrakStar has brought professionalism to the company's review system. In terms of SynCardia, there was no review system. At our company Anthem Equity Group, a review system was in place that was not efficient or comprehensive. TrakStar was greatly improved the review system of both companies. Employees like it better as they feel they get more comprehensive feedback of their performance."
"Self-reviews are self-revealing. Compare Scores is great because managers and employees can clearly see differing views of performance. This allows employees to improve in areas their managers think they need performance in, and the manager gets better performance out of the employee. Sometimes the scores are different enough to raise issues that may otherwise be let go."
"Trying to keep track of who had completed their reviews and who had not was bothersome and took time. TrakStar's email alert system is great for reminders and completely takes away that area for me."
"TrakStar has absolutely has created a more professional review system. Being web-based makes it easy for everyone to access. The program basically walks you through your review. The comprehensiveness of the criteria makes for a well-rounded review. Email reminders work great. Route for approval allows higher-level managers to quickly and easily see reviews they may not normally be involved in. The archived reviews are a nice feature - to look back and see detail is good. Performance Notes feature is nice to have."
Arapahoe Basin Ski Area
Arapahoe Basin is situated high on the Continental Divide. It offers the highest skiable terrain in North America and views from the top of the world. We think of A-Basin as a unique place where it's all about the skiing and riding. Although there are no lodges, condos or timeshares Arapahoe Basin stands out from the other 26 resorts in Colorado because of its outstanding terrain, abundant snowfall, laid back atmosphere, unique history and spring time festivities. Arapahoe Basin also boasts one of the longest ski seasons in the USA and the longest in Colorado, typically opening in October and staying open until early June.
Peggy Hiller, Assistant General Manager
"TrakStar has been instrumental in making sure that our performance appraisals get done in a timely fashion. I especially like the e-mail reminders that communicate to our managers when appraisals are due. In addition, the ability to complete the appraisal on-line and have a readily accessible record of appraisals on the Internet makes the process easy to use for our 7-day a week, busy organization."
Adams County Sheriff
Adams County, Colorado - As one of the largest and fastest growing counties in the Denver metropolitan area, Adams County has emerged as a leader on many fronts. Adams is home to the booming cities of Arvada, Aurora, Bennett, Brighton, Commerce City, Federal Heights, Northglenn, Strasburg, Thornton and Westminster with a total population of 450,000. TrakStar performs the performance planning and appraisal process for the Sheriff's employees who are involved in many facets of public safety.
Jennifer J,. Baessler Human Resource Specialist
"The greatest part of having TrakStar is the excellent customer support. The personal attention and promptness with which our questions are met has created a great working partnership. And the user-friendliness of the program enables both supervisors and employees to have a good experience when evaluating and reviewing performance."
Del Norte County Sheriff's Office
The Del Norte County Sheriff's Office is responsible for maintaining the peace and providing a safer community for those that live and work in Del Norte County. We have a staff of dedicated deputies, correctional officers and professionals whom work daily to meet those goals. The Del Norte County Sheriff's Office has a patrol division, jail division, civil office, court security and county wide emergency communications. We also have special operations with boating safety and waterways program and Search and Rescue.
Diane Stanley, Human Resource Manager
"We selected TrakStar and could not be more pleased. Setup and customization by Promantek was exceptionally well done. Our staff is pleased and reviews are done on-time and the quality is excellent."
Arapahoe County Sheriff
Arapahoe County, Colorado - the state's first county and one of the largest with a population of more than 500,000. TrakStar performs the performance planning and appraisal process for the Sheriff's employees who are involved in many facets of public safety.
Doren Schott, Human Resource Manager
"The new appraisal process has cut the time necessary for managers to prepare and conduct annual reviews by up to 50%. The new software also lends additional efficiency by providing a step-by-step reminder system. One of the key enablers of these time savings was the ability for HR and managers to more efficiently collect centralize and disseminate necessary information."
"The software is centrally administered and is flexible when it needs to be customized. Moreover, according to staff, the new system enables managers to create and archive appraisals much more simply. In essence, ACSO has noticeably enhanced its overall performance evaluation process through use of the new software."
"ACSO says TrakStar software improves appraisal quality, accuracy, and privacy with intuitive interfaces and centralized storage. The new system also provides the ability to track and modify objectives/standards and performance notes throughout the performance year. It also adheres to the CALEA standards for accredited law enforcement agencies. As advertised, it has streamlined and automated the employee appraisal process."
Alamo Area Council of Governments (AACOG)
To enhance the lives of all residents of the Alamo Region by working in mutual respect and partnership with all levels of government, the business sector, and the community at large to meet regional challenges and to create regional strengths.
Mark Mueller, Administrative Services Manager
"TrakStar has definitely made a previously tedious process much smoother and quicker. It has also added a new dimension to our appraisal process with the employee self evaluation that we did not have in our previous process."
"It's hard to say how much time it has saved for managers, but from an administrator's point of view it has reduced the amount of time to prepare for the appraisal process by days!"
Penn Line
Penn Line is a Pennsylvania-based specialty contractor with diversified operations in the electric utility, communications, bituminous coal and heavy construction industries.
Ronald R. Rankin, Human Resource Manager
I researched and priced several other popular computer-based performance evaluation products, and undoubtedly, TrakStar is the most economical resource for providing the flexibility we needed in an on-line performance and appraisal system. We saved thousands of dollars going with TrakStar and are very happy with the quality results.
"I decided to go with this performance management tool because of its unique ability to tailor it to our position-specific needs. It provides a common structure yet allows the design differentiation necessary in each of our four distinctly different business units."
"I allocated several days of my time at the beginning for building the system, but TrakStar's logical sequence of: a)creating the organization; b) creating factors and goals; c) creating positions; and finally, d) adding employees allowed me to prepare the system to get up and running with employees and managers in less than one day. TrakStar makes my job of comparing employees and assessing performance trends across department lines a breeze with many graphic and reporting tools."
"The software program is very user friendly. Our employees were able to go live with minimal training. The program is not intimidating to those employees with little computer experience. Going live with TrakStar has actually helped some of our mature managers gain computer skills."
"Promantek Technical Support has never failed to respond when we needed them."
"Having the ability to customize competencies, goals, performance factors and rating definitions in TrakStar has allowed us to tie objective performance data to annual merit increases."
"The support team at TrakStar responds to questions and concerns immediately. They have always provided practical ideas for solving any performance management or appraisal challenges that come up. The TrakStar value is exceptional."
Wycliffe Bible Translators
Wycliffe Bible Translators is part of an international association of Wycliffe organizations dedicated to seeing God's Word become accessible to all people in the language that speaks to their heart. In its 70-year history, Wycliffe has been involved in more than 600 translations, representing greater than 77 million people. Today Wycliffe consists of more than 6,000 personnel working in partnership with expatriates and nationals worldwide.
Sue Westrum, TrakStar Project Manager
"For many, many years every time I needed to do a Performance Appraisal I would do everything to put it off. I always would ask Headquarters for a better way of doing them. Finally after many years you have now come up with a program that will make it fun doing a Performance Appraisal.""
"In many ways, TrakStar is very well aligned with the performance appraisal procedures in place in our department. In particular it has been great to have the following, and great to have it all in one place. Names of those we sent requests to for feedback (and ability to send email requests from the system) plus status of feedback requests is great. We like the ability to cancel requests for feedback Multi-Rater feedback (ratings and comments) all on one page. The ability to electronically route for approval has made the process more efficient and less complicated."
"I also like the idea of the performance plan being separate from the appraisal, and I appreciate the way the plan clearly defines expectations for our staff."
"I think that TrakStar is going to be very beneficial to staff and managers alike. It certainly streamlines the process of performance evaluation. I think it adds to the consistency factor as well, while still giving managers latitude for the individualization of the Performance Planning Session. The Multi-Rater feedback is a very good tool, which is also easy to use, and track. Before, I used to use a manual paper form to keep track of who and when comments came in for a staff person's evaluation. Now it is all right there in one package with a linked email notification system."
"I just recently completed a staff member's Performance Planning Session and found that the new features in the latest upgrade made it seem too easy. My staff member now has a quantifiable, workable performance plan, which he can review at will to mark his progress. And at the completion of the work cycle, I will be able to evaluate his achievement for the year. Good stuff."
"Since employee performance occurs on a daily basis it is good to have a system that allows a manager to collect his/her reflections throughout the year. One of the most difficult aspects of performance reviews in my experience is attempting to accurately recall all of the substantive issues that have occurred throughout the year. The notes feature as well as the reminder feature are welcome tools in my management toolbox."
Wycliffe Foundation
The Wycliffe Foundation is a ministry of gift planning supporting our partners in global Bible translation efforts, including Wycliffe Bible Translators USA, JAARS, SIL, The Seed Company and the Graduate Institute of Applied Linguistics. The Foundation offers opportunities for people to support Bible translation, linguistics training and literacy efforts now and after their lifetimes using financial instruments such as wills, trusts and annuities.
Don Erickson, President & CEO
"I have been using the TrakStar system for over a year to manage the performance of my director staff within Wycliffe USA. It is my opinion that this system is the best method to systematically and consistently manage performance that I have experienced in over 30 years of managing staff. I especially like the reminders along with the ability to add performance notes throughout the year. This provides a discipline that is not present in other manual processes. The multi-rater feedback and self-assessment features are also invaluable in building a truly meaningful and actionable performance review. The software is affordable and relatively easy to learn. The interaction and support we have experienced with Promantek has been a real confidence builder. TrakStar will now help the Wycliffe Foundation take a much-needed step towards more effectively managing our employee performance. I would recommend TrakStar for organizations large and small."
Allen Hospital
Celebrating Over 81 Years of Excellence! Our mission is to improve the health of the people and communities we serve through healing, caring and teaching. Allen Memorial Hospital is a 200+ bed hospital located in Waterloo, Iowa. Every year, thousands of patients from Northeast Iowa make Allen their hospital of choice for both inpatient and outpatient care. In addition, almost a thousand newborns are welcomed into the world at Allen each year, delivered by one of our many obstetricians, physicians or certified nurse midwives. And Allen surgeons delicately perform close to 300 open-heart surgeries each year, making Allen truly the heart of Northeast Iowa's healthcare. We invite you to share in the many centers of excellence Allen Health System has to offer.
Ken Leibold, Director Human Resources
"I have been very happy with TrakStar, as it is robust, easy to use, and editable to meet our needs. I have only received positive comments from our managers on how much they like TrakStar."
"Anytime any manager has asked me if TrakStar has the functionality to handle a certain situation, my answer has always been 'yes'."
"I think this software, and the support we receive is an excellent value. In fact, our Board of Directors will be using this tool for governance performance evaluation."
Intereum
Furniture is only part of what it takes to make the most of your workplace. It's how intelligently these assets get used and managed that makes all the difference. That's why Intereum's broad range of services makes great thinking available to you. Our skilled, experienced team of specialists can help resolve your issues on time and on budget.
Bret Abbott, Leadership Team - Partner
"We have utilized TrakStar for over 4 years now and have benefited greatly from the ability to standardize our performance review process and create/document ongoing and timely feedback for all of our 130 employees. We are proud of our ability to adopt and utilize new technology to create internal efficiencies and to make everyone's job easier."
MedAvante
MedAvante is a pharmaceutical services organization whose commitment and passion is to improve the science of psychiatric drug trials. The cornerstone of our success is MedAvante's Centralized Expert Ratings Services through which highly trained interviewers administer clinical assessments for research studies via videoconference and telephone. Centralizing the assessments increases the precision, accuracy, reliability and quality of the administration of psychiatric diagnostic and symptom assessments.
Jean Howarth, Director of Human Resources
"I have been using Promantek in our HR department for about two years, and both our employees and our HR team are very pleased with the system. With its web based interface and unique design features, TrakStar is by far the most comprehensive appraisal tool you can find on the market today. That combined with their excellent customer service, provides a superior product."
Hill Bros. Transportation
Hill Brothers Transportation is a dry van and refrigerated trucking company providing long haul, regional and dedicated truck driving services. Brothers Pete, Al and Pat Hill founded our company in 1986, continuing a three-generation family tradition in the trucking industry. Our experienced truck drivers and thoroughly trained operations staff follows each shipment from start to finish and has developed a reputation for dependability. We provide truck driving jobs with a future.
Deb Furey, Human Resource Manager
"The whole process is good - from the Planning Sessions, so employees know exactly what is expected; the ease of inserting Performance Notes for both Employees and Managers, and their retrieval; having the factors and goals weighted by importance; being able to change the Appraisal criteria; having all this info at your fingertips."
"TrakStar's ease of use was an important criterion in our decision to choose Promantek."
Magbee Contractors Supply
Magbee Contractors Supply is a building supply wholesaler serving the professional construction contractor market in North Metro Atlanta. Our mission is to improve our customers' productivity and enhance the value they offer to their customers.
Meredith Cameron - Human Resource Manager
"Although quite an imposing task on the front end to get started, the Sales Consultant made things very easy for me."
"I absolutely had to have the support and felt from our discussions that my consultant would hold my hand (which he did)."
"The system is very flexible."
"TrakStar absolutely improved the quality and process for us by the automatic scoring."
"I enjoy working with the people at Promantek. They are all very professional and eager to solve problems or concerns."
Cook+Fox Architects LLP
Cook+Fox strives to solve complex spatial, environmental, and practical equations in the form of beautiful, contextually inspired architecture. A currently a featured project in early 2008 includes a 2,000,000 sq. ft. extraordinary crystalline skyscraper of steel, aluminum, and glass will rise from the northwest corner of One Bryant Park to illuminate Midtown Manhattan.
Bryan Goldstein - Principal
"TrakStar is fairly easy to use, most of it is pretty self explanatory, and I think one of the most valuable aspects is the ability to completely customize the performance evaluations."
"I couldn't ask for better service from my Customer Service Rep."
"The process went more smoothly overall, besides the time saving, it was easy to print out the reports, and have all the scores and comments consolidated, so that all parties viewing and discussing the appraisal all had the same information and had it very accessible. Everyone seemed to think the process was much more streamlined, which it was."
Midco Call Center
Midco is a professional, reliable and economical inbound call center specializing in full catalog and order entry processing 24 hours a day, 365 days a year. Your company's unique needs are met when we customize our inbound telemarketing services for you. Positive Impressions. Personal Touch. That's Midco Call Center.
Chad Olson - Call Center Assistant Manager
"I LOVE the fact that you can move the history of an employee, annual reviews and notes, to another Manager with the click of a button. It has saved us a ton of time. I really like having one place to go to keep track of employees. It keeps me organized with email reminders and at a glance, I know where I am at with all my employee reviews."
"TrakStar is easy to use with a very intuitive layout."
Hampton Products International
Throughout the 1990's Hampton increased the breadth and scope of its padlock and portable security hardware business. Then in 1998 the company added Brink's® locks to its product line- up. Customer response was immediate. People trusted the Brink's name and purchased more locks than at any time in category history. Hampton responded to this dramatic acceptance by offering Brink's quality products in the door lock and security lighting categories. Most recently the company added a complete line of Hampton builders hardware products to complement the Brink's security hardware collections.
Terie Gibbs - Director, Human Resources
"I was impressed with the outstanding support I received during our performance appraisal process this year. I was able to get responses to my questions immediately, with little or no waiting. The customer service that the Promantek team provides is second to none."
Michigan Primary Care Association
The Michigan Primary Care Association (MPCA) is a nonprofit corporation representing the organizational providers and affiliates of community-based primary care centers statewide.
Sonya Dawkins, Human Resources Manager
"TrakStar has provided us with an easy to use web-based evaluation system that has made our evaluation process more efficient. The email alerts are very helpful, and the support that we receive is fantastic."
NetGain Corporation
NetGain Corporation is a Security Services company, serving organizations involved in national security, construction, government services, prisons, manufacturing, and education. NetGain offers comprehensive services, in the following areas: Personnel Security and Human Reliability, Physical Security, and Information Security.
Sheree Hamlin, HR Administrative Assistant/Training Coordinator
"Promantek makes it easy to develop and retain a high performance workforce. It helps align our corporate goals, reduce the risk of non-compliance and deliver measurable results both the employee and the supervisor can understand. We believe it is the best value performance evaluation software available!"
Wilsonart, Inc.
Welcome to Wilsonart International, celebrating 50 years as a world-leading producer of decorative surfacing products. No matter what your budget or style, whether you are a design professional or a consumer, we have a product to fit your needs.
Rolando Perez, Manager of Strategic Planning
"We knew that creating a consistent performance structure for all managers and employees would be difficult, so we began plans for training everyone to use spreadsheets and printed forms.
And then we found TrakStar. TrakStar's features, such as web-based collaboration, appraisal approval process, and paperless document handling, have made our job much easier. And the training is on line! Our managers are now able to devote more time to developing performance plans and tracking performance over time"
And then we found TrakStar. TrakStar's features, such as web-based collaboration, appraisal approval process, and paperless document handling, have made our job much easier. And the training is on line! Our managers are now able to devote more time to developing performance plans and tracking performance over time"
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