"With employees located in 11 different countries, I had a big challenge in getting performance evaluations completed on a timely basis. Promantek was able to step in with TrakStar to provide the solution to my problems. I have been very pleased with the both the product and the people at Promantek. They were willing to put in the extra time to get Quadrem up and running in a very short period of time. And, evaluations were completed in a very timely manner by all. You can't beat the value of the product. Very nicely done!!"

"Our support has been excellent."

"Ease of use was one of the most important criteria when selecting Promantek. Users can be trained easily and quickly and complete their tasks with little instruction or time."

"TrakStar has brought professionalism to the company's review system. In terms of SynCardia, there was no review system. At our company Anthem Equity Group, a review system was in place that was not efficient or comprehensive. TrakStar was greatly improved the review system of both companies. Employees like it better as they feel they get more comprehensive feedback of their performance."

"Self-reviews are self-revealing. Compare Scores is great because managers and employees can clearly see differing views of performance. This allows employees to improve in areas their managers think they need performance in, and the manager gets better performance out of the employee. Sometimes the scores are different enough to raise issues that may otherwise be let go."

"Trying to keep track of who had completed their reviews and who had not was bothersome and took time. TrakStar's email alert system is great for reminders and completely takes away that area for me"

"TrakStar has absolutely has created a more professional review system. Being web-based makes it easy for everyone to access. The program basically walks you through your review. The comprehensiveness of the criteria makes for a well-rounded review. Email reminders work great. Route for approval allows higher level managers to quickly and easily see reviews they may not normally be involved in. The archived reviews are a nice feature - to look back and see detail is good. Performance Notes feature is nice to have."

"Our consultant was friendly and proactive, providing many assurances and always getting back with the needed details and support. Help requests are returned with minutes; never more than overnight. Very impressed with both initial and resolution response times."

"Our overwhelming feedback is that once in the system, it's very intuitive and users can explore without issue."

"We liked knowing that the company was of a size that our concerns would be handled quickly and our suggestions/refinements would be taken seriously."

"Our managers and employees really like TrakStar's ease of use. We've received many compliments on the system."

"I am as impressed with the system now as I was at the demo. I describe this product as a "See Spot Run application. The easier the better..."

"We have come such a long way this last year with TrakStar. There are no words. Here's a nice statistic for you. With the help of TrakStar and our new EDS program we had a 97% increase in 2006 in the number of employees who received a "Fully Meets" or better! WOW!"

"With the paper forms we used previously, employees were really not vested in their own appraisals (or futures). With TrakStar, they know in advance what they will be reviewed on and how it ties in the Organizations Strategic Vision. What a concept."

"I can't say that it has saved time. I can say they spend more quality time on each employee's reviews giving valuable feedback."

"Regarding improving overall customer satisfaction, I can't imagine how Promantek could do better."

"The old system was just a "check box" system that did not even list what the performance definitions were. It was simply human nature that people just checked all the boxes down the middle. We also tie TrakStar into our Way To Go program. We've created an Outlook form where employees can email each other to give them a Way to Go for doing something for them or going above and beyond. When employees get those, they copy and paste them into their notes. They also copy and paste client emails in their notes. It's going very well."

"We have saved hours, day; all performance notes made during the year are easily accessible; don't have to dig through files that may be incomplete."

"The whole process is good - from the Planning Sessions, so employees know exactly what is expected; the ease of inserting Performance Notes for both Employees and Managers, and their retrieval; having the factors and goals weighted by importance; being able to change the Appraisal criteria; having all this info at your fingertips."

"TrakStar's ease of use was an important criterion in our decision to choose Promantek."

"All my questions were answered and then some. It is great to have follow-up calls from our consultant as well - makes me feel like we are more then just a customer whose renewal will be coming up soon."

"The appraisals are now being completed on time. Employees and mangers know when they are coming and the quality of them has improved - being that more feedback is provided and employees can voice their opinion using the self appraisals, something we did not have in place before."

"TrakStar has definitely made a previously tedious process much smoother and quicker. It has also added a new dimension to our appraisal process with the employee self evaluation that we did not have in our previous process."

"It's hard to say how much time it has saved for managers, but from an administrator's point of view it has reduced the amount of time to prepare for the appraisal process by days!."

"Although quite an imposing task on the front end to get started, the Sales Consultant made things very easy for me."

"I absolutely had to have the support and felt from our discussions that my consultant would hold my hand (which he did)."

"Now that I have learned to navigate fairly easily, I learned that you can't break the system (not even someone like me). "

"The system is very flexible."

"TrakStar absolutely improved the quality and process for us by the automatic scoring."

"I enjoy working with the people at Promantek. They are all very professional and eager to solve problems or concerns."

"I decided to go with this performance management tool because of its unique ability to tailor it to our position-specific needs. It provides a common structure yet allows the design differentiation necessary in each of our four distinctly different business units."

"I allocated several days of my time at the beginning for building the system, but TrakStar's logical sequence of: a)creating the organization; b) creating factors and goals; c) creating positions; and finally, d) adding employees allowed me to prepare the system to get up and running with employees and managers in less than one day. TrakStar makes my job of comparing employees and assessing performance trends across department lines a breeze with many graphic and reporting tools."

"The software program is very user friendly. Our employees were able to go live with minimal training. The program is not intimidating to those employees with little computer experience. Going live with TrakStar has actually helped some of our mature managers gain computer skills."

"I researched and priced several other popular computer-based performance evaluation products, and undoubtedly, TrakStar is the most economical resource for providing the flexibility we needed in an on-line performance and appraisal system. We saved thousands of dollars going with TrakStar and are very happy with the quality results."

"Promantek Technical Support has never failed to respond when we needed them."

"One of the best dividends of TrakStar is that employees are empowered to be a part of the process. Our managers like the web-based operation that can be accessed from their home or office. They like the ability to weight each job criteria so the scoring is meaningful. Our employees look at TrakStar as being a fair and accurate appraisal. Upper management likes the reports that show how each department is performing."

"TrakStar is fairly easy to use, most of it is pretty self explanatory, and I think one of the most valuable aspects is the ability to completely customize the performance evaluations."

"I couldn't ask for better service from my Customer Service Rep."

"The process went more smoothly overall, besides the time saving, it was easy to print out the reports, and have all the scores and comments consolidated, so that all parties viewing and discussing the appraisal all had the same information and had it very accessible. Everyone seemed to think the process was much more streamlined, which it was."

"Going from a manual process of reminders and delinquents to an automated process alone is a huge efficiency for us. Also the ability to get data that can help us strategically use and plan our training time and money is invaluable. We really have defined company core competencies and we expect everyone to meet them such as in Customer Service. We can now get a measure of where we are, deploy training and strategies and then get a measure of our effectiveness. This helps us with our goal to continually develop our workforce.

"Trakstar has been a great tool for us, our employees and more importantly our leaders. For the first time we have real time real data and the ability to sort, analyse and use the data to help us coach and develop our managers and our workforce. Having the ability to export data for use in our merit pay planning and skill gap analysis for training and development purposes has allowed us to take our workforce to the next level.

The first year we were able to review the data to determine our overall performance - where our workforce fits in the bell shaped curve. This allowed us to determine our merit pay increases for the different levels of performance. It also provided us with the information to have the hard conversations around the variation in our manager’s definition of what good and great look like. We were also able to identify our potential watch list of high performers. From these discussions we were able to develop performance management training for our workforce to enhance our use of the competencies and rating system.

For new employees having the ability to provide them with a plan and specific goals in the first week of their employment is a huge enhancement and provides a roadmap for success."

"I LOVE the fact that you can move the history of an employee, annual reviews and notes, to another Manager with the click of a button. It has saved us a ton of time. I really like having one place to go to keep track of employees. It keeps me organized with email reminders and at a glance, I know where I am at with all my employee reviews."

"TrakStar is easy to use with a very intuitive layout."

"Our managers have found that the "Compare Scores" feature has been a great feature to dialogue about differences in how employees and their managers at times differently perceive performance. Our HR team appreciates the responsive support!"

"The greatest part of having TrakStar is the excellent customer support. The personal attention and promptness with which our questions are met has created a great working partnership. And the user-friendliness of the program enables both supervisors and employees to have a good experience when evaluating and reviewing performance."

"The new appraisal process has cut the time necessary for managers to prepare and conduct annual reviews by up to 50%. The new software also lends additional efficiency by providing a step-by-step reminder system. One of the key enablers of these time savings was the ability for HR and managers to more efficiently collect centralize and disseminate necessary information."

"The software is centrally administered and is flexible when it needs to be customized. Moreover, according to staff, the new system enables managers to create and archive appraisals much more simply. In essence, ACSO has noticeably enhanced its overall performance evaluation process through use of the new software."

"ACSO says TrakStar software improves appraisal quality, accuracy, and privacy with intuitive interfaces and centralized storage. The new system also provides the ability to track and modify objectives/standards and performance notes throughout the performance year. It also adheres to the CALEA standards for accredited law enforcement agencies. As advertised, it has streamlined and automated the employee appraisal process."

"TrakStar has provided us with an easy to use web-based evaluation system that has made our evaluation process more efficient. The email alerts are very helpful, and the support that we receive is fantastic."

"Promantek makes it easy to develop and retain a high performance workforce. It helps align our corporate goals, reduce the risk of non-compliance and deliver measurable results both the employee and the supervisor can understand. We believe it is the best value performance evaluation software available!"

"We knew that creating a consistent performance structure for all managers and employees would be difficult, so we began plans for training everyone to use spreadsheets and printed forms.

And then we found TrakStar. TrakStar's features, such as web-based collaboration, appraisal approval process, and paperless document handling, have made our job much easier. And the training is on line! Our managers are now able to devote more time to developing performance plans and tracking performance over time."

“For many, many years every time I needed to do a Performance Appraisal I would do everything to put it off. I always would ask Headquarters for a better way of doing them. Finally after many years you have now come up with a program that will make it fun doing a Performance Appraisal."

"In many ways, TrakStar is very well aligned with the performance appraisal procedures in place in our department. In particular it has been great to have the following, and great to have it all in one place. Names of those we sent requests to for feedback (and ability to send email requests from the system) plus status of feedback requests is great. We like the ability to cancel requests for feedback Multi-Rater feedback (ratings and comments) all on one page. The ability to electronically route for approval has made the process more efficient and less complicated."

"I also like the idea of the performance plan being separate from the appraisal, and I appreciate the way the plan clearly defines expectations for our staff."

"I think that TrakStar is going to be very beneficial to staff and managers alike. It certainly streamlines the process of performance evaluation. I think it adds to the consistency factor as well, while still giving managers latitude for the individualization of the Performance Planning Session. The Multi-Rater feedback is a very good tool which is also easy to use and track. Before, I used to use a manual paper form to keep track of who and when comments came in for a staff person's evaluation. Now it is all right there in one package with a linked email notification system."

"I just recently completed a staff member's Performance Planning Session and found that the even newer tools available (since 8/17/2007) made it seem too easy. My staff member now has a quantifiable, workable performance plan which he can review at will to mark his progress. And at the completion of the work cycle, I will be able to evaluate his achievement for the year. Good stuff."

"Since employee performance occurs on a daily basis it is good to have a system that allows a manager to collect his/her reflections throughout the year. One of the most difficult aspects of performance reviews in my experience is attempting to accurately recall all of the substantive issues that have occurred throughout the year. The notes feature as well as the reminder feature are welcome tools in my management toolbox."

"I was impressed with the outstanding support I received during our performance appraisal process this year. I was able to get responses to my questions immediately, with little or no waiting. The customer service that the Promantek team provides is second to none."

"As a HR professional I have seen several performance appraisals forms in my many years of experience. These performance appraisals have had little value and were meaningless to employees. Employees viewed them as a waste of time. We recently purchased TrakStar from Promantek. This performance appraisal system has really met our needs. The managers are able to keep notes on the employees throughout the year. The employees are able to have input from the self-appraisal. The program allows for the manager to set goals and objectives for their employees. The manager is then able to meet with the employee and discuss a true evaluation of their performance. We love being innovative and on the leading edge of an performance appraisal system that not only shows the employee that we care about doing it right but we want to do everything possible to help the employee have a complete understanding of their performance which will help them grow and develop as individuals thus giving us greater returns on our investment."