"The greatest part of having TrakStar is the excellent customer support. The personal attention and promptness with which our questions are met has created a great working partnership. And the user-friendliness of the program enables both supervisors and employees to have a good experience when evaluating and reviewing performance."

"Regarding improving overall customer satisfaction, I can’t imagine how Promantek could do better."

"I couldn't ask for better service from my Customer Service Rep."

"With employees located in 11 different countries, I had a big challenge in getting performance evaluations completed on a timely basis. Promantek was able to step in with TrakStar to provide the solution to my problems. I have been very pleased with the both the product and the people at Promantek. They were willing to put in the extra time to get Quadrem up and running in a very short period of time. And, evaluations were completed in a very timely manner by all. You can't beat the value of the product. Very nicely done!!"

"All my questions were answered and then some. It is great to have follow-up calls from our consultant as well - makes me feel like we are more then just a customer whose renewal will be coming up soon."

"Promantek Technical Support has never failed to respond when we needed them."

"We knew that creating a consistent performance structure for all managers and employees would be difficult, so we began plans for training everyone to use spreadsheets and printed forms.

And then we found TrakStar.

TrakStar's features, such as web-based collaboration, appraisal approval process, and paperless document handling, have made our job much easier. And the training is on line! Our managers are now able to devote more time to developing performance plans and tracking performance over time."

"The whole process is good - from the Planning Sessions, so employees know exactly what is expected; the ease of inserting Performance Notes for both Employees and Managers, and their retrieval; having the factors and goals weighted by importance; being able to change the Appraisal criteria; having all this info at your fingertips."

"Promantek makes it easy to develop and retain a high performance workforce. It helps align our corporate goals, reduce the risk of non-compliance and deliver measurable results both the employee and the supervisor can understand. We believe it is the best value performance evaluation software available!"

"TrakStar has provided us with an easy to use web-based evaluation system that has made our evaluation process more efficient. The email alerts are very helpful, and the support that we receive is fantastic."

"The new appraisal process has cut the time necessary for managers to prepare and conduct annual reviews by up to 50%. The new software also lends additional efficiency by providing a step-by-step reminder system. One of the key enablers of these time savings was the ability for HR and managers to more efficiently collect centralize and disseminate necessary information."

"I LOVE the fact that you can move the history of an employee, annual reviews and notes, to another Manager with the click of a button. It has saved us a ton of time. I really like having one place to go to keep track of employees. It keeps me organized with email reminders and at a glance, I know where I am at with all my employee reviews."

"TrakStar has definitely made a previously tedious process much smoother and quicker. It has also added a new dimension to our appraisal process with the employee self evaluation that we did not have in our previous process."

"Now that I have learned to navigate fairly easily, I learned that you can't break the system (not even someone like me)."

"One of the best dividends of TrakStar is that employees are empowered to be a part of the process. Our managers like the web-based operation that can be accessed from their home or office. They like the ability to weight each job criteria so the scoring is meaningful. Our employees look at TrakStar as being a fair and accurate appraisal. Upper management likes the reports that show how each department is performing."

"I researched and priced several other popular computer-based performance evaluation products, and undoubtedly, TrakStar is the most economical resource for providing the flexibility we needed in an on-line performance and appraisal system. We saved thousands of dollars going with TrakStar and are very happy with the quality results."

"Going from a manual process of reminders and delinquents to an automated process alone is a huge efficiency for us. Also the ability to get data that can help us strategically use and plan our training time and money is invaluable. We really have defined company core competencies and we expect everyone to meet them such as in Customer Service. We can now get a measure of where we are, deploy training and strategies and then get a measure of our effectiveness. This helps us with our goal to continually develop our workforce."

"I enjoy working the people at Promantek. They are all very professional and eager to solve problems or concerns."